Fuel Poverty help available

In all instances we ask that you s refer  residents that you think would benefit from some interventions to Keep Herefordshire Warm on 0800 677 1432.

Emergency Funding is now available for low income households in a ‘no heat’ situation due to broken gas central heating

Keep Herefordshire Warm

Fuel Poverty has been flagged as a priority measure by the Herefordshire Health and
Wellbeing Board. In the last set of figures that was released by the Government,
Herefordshire was defined as having the third worst percentage of people living in fuel
poverty in the country.

Keep Herefordshire Warm is a partnership between Herefordshire Council and
Marches Energy Agency. Run by a charity, Keep Herefordshire Warm provides a
freephone advice line and is available to all residents of Herefordshire offering the

Free & Impartial Energy Advice on:

 Keeping Warm at Home
 Energy Bills, Tariffs & Suppliers
 Heating & Hot Water
 Insulation & Heating Grants *
 Health related grants *
 Support during Power Cuts
*subject to eligibility and availability of funding

Energy Efficiency Grants:

 Grants for cavity wall and loft insulation – ‘for all’ (no qualifying criteria) – this funding
will end shortly
 Grant support for heating replacements
 First time central heating – grant support to install central heating for the first time

Households qualify if they are:

 In receipt of means tested benefits
 On low income and have limited savings and

o have an energy inefficient home or high energy costs or
o are vulnerable in some way (including over 60s, young children, illness or

 Those not qualifying will be advised on alternatives where appropriate (e.g. trust fund

Priority Services Register and Warm Homes Discount

 People using electricity for medical equipment or for their heating are particularly
vulnerable in the event of a power cut. Sign up for the Western Power Distribution
Priority Services Register through Keep Herefordshire Warm for priority assistance
and support.
 Many people don’t know they are eligible for £140 off their energy bills. Many
schemes are now open but operate on ‘first come fort served basis. We can help
residents to apply

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